Dubai Life

How to check DU SIM balance 

For people who are residents or visiting UAE, it is necessary to have a stable telecommunications service and DU is providing a great opportunity in connecting people. DU is offering affordable service plans for both prepaid and post-paid mobile customers. To have an active plan and to enjoy all the facilities, you need to check the SIM balance frequently and recharge. One can easily check the DU SIM balance within a few steps.

How to check DU Prepaid & Post-paid SIM balance?

DU is providing both prepaid and post-paid SIM cards for the users. For an active user, it is necessary to frequently check their balance and recharge. Here, in both cases, one could check their balance, data, validity, recharge and etc. through several platforms. They include:

USSD code

Short USSD codes are the most common way to check the balance. For prepaid customers, dial the code *135#. This will give you a confirmation message from DU. Then; you’ll get a text message showing all the details regarding the balance. To check the data, dial the code *102# and the message will be displayed. Interestingly, each mobile operator has their unique code


Another way for DU prepaid users is to send a SMS to 1355. Here you have to type ‘BAL’ or ‘balance’ and send to the respective number provided (1355). By doing this you could get the information about the remaining data also along with cash balance.

In the case of post-paid users, you need to type “Rewards” and send it to 1233. This will show the remaining balance as well as data.

DU App

  • Download DU app from Play Store or App Store
  • After installing, create an account by clicking on Create an account
  • Enter your mobile number
  • Click on Next
  • An OTP will be sent to the registered number. Enter the OTP
  • Type in the new password
  • Select login

This opens to a page, which shows all the details about the balance, data, validity and etc.

DU portal

For people, who cannot download the DU app can easily check through the official website of DU. For that, follow the instructions listed:

  • Go the DU official website
  • Login to your account using username and password
  • For those who do not have an account, click on ‘Register here’
  • Enter all the information required such as mobile number, personal details etc.
  • After all the information is verified, your account is created.
  • Once logged in successfully, you’ll see all the information.

In this way, one could inquire their DU SIM balance and analyse the usage closely to an extent. Being one of the most popular telecom carriers in UAE, millions of people are using DU and giving the best service is important. Checking the balance, data, or recharging is very essential and if these can be done easily through online, then it will be a great opportunity for the customers. Luckily, DU is offering a customerfriendly service.

About the author